Website. The Website provides an informational forum, providing users with the chance to learn more about HelioCampus, its products and services, and the ability to post their thoughts and comments to the Website blog.
So we are clear about the terminology we are using, when we use the phrase “Personal Data” in this Policy, we mean information which, either alone or in combination with other information we hold about you, identifies you as an individual, including, for example, your name, postal address, email address and telephone number, as well as any other non-public information about you that is associated with or linked to any of the foregoing information. When we use the phrase “Anonymous Data” in this Policy, we mean information that is not associated with or linked to your Personal Data. Anonymous Data does not enable identification of or contact with individual persons.
Children. Our Services are not directed to children and children are not eligible to use our Services. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Data from people we know are under 13 years of age, and no part of our Services is designed to attract people under 13 years of age. If we later learn that a user is under 13 years of age, we will take steps to remove that user's Personal Data from our databases and to prevent the user from using the Services.
A Note to Users Outside of the United States. If you are a non U.S. user of the Services, by visiting the Website and/or providing us with information, you acknowledge and agree that your Personal Data may be processed for the purposes identified in this Policy. In addition, your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country. By providing your information, you consent to such transfer and acknowledge that such transfer is necessary to receive any Services from us.
Information We Collect
In general, the Personal Data we gather enables us to provide the Services to you and helps us learn more about the use of the Services.
Usage/Account Information: We collect Personal Data that you submit to us voluntarily at registration and in the course of your use of the Services, such as your name, postal address, email address, telephone number, username, password and demographic information (such as your gender). To use certain portions of our Website, you may be required to provide certain information, such as your name and email address if you choose to contribute to or post to our blog.
Communications: When you communicate with us by sending us an email, we will collect and store any information that is contained in your communications with us.
Voluntary Information: We also collect other types of Personal Data that you provide to us voluntarily, such as requested information if you contact us regarding support for the Services.
Information Automatically Collected
We collect the following types of data through technical means:
Information Collected by Our Servers. To make our Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Services, track users’ movements around the Services, gather demographic information about our user base as a whole, and better tailor our Services to our users’ needs. For example, some of the information may be collected so that when you visit the Services again, you will be recognized and the Service can provide you with information appropriate to your interests.
We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits the Services; and (2) third party cookies, which are served by service providers on our Services, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.
Cookies we use:
Our Services use the following types of cookies for the purposes set out below:
Type of cookie
These cookies are essential to provide you with the Services. For example, they allow you to log in to the Services and help the content of the pages you request load quickly. Without these cookies, the Services that you have asked for cannot be provided, and we only use these cookies to provide you with those Services.
These cookies allow our Services to remember choices you make when you use our Services, such as your login details and remembering the changes you make to other parts of our Services which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Services.
Analytics and Performance Cookies
These cookies are used to collect information about traffic to our Services and how users use our Services. The information gathered does not identify any individual visitor. The information is aggregated and anonymous. It includes the number of visitors to our Services, the websites that referred them to our Services, the pages they visited on our Services, what time of day they visited our Services, whether they have visited our Services before, and other similar information. We use this information to help operate our Services more efficiently, to gather broad demographic information and to monitor the level of activity on our Services.
We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Services works. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html.
You can prevent the use of Google Analytics relating to your use of our Website by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB.
Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk.
If you decide at any time that you no longer wish to accept cookies from our Services for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Services or all functionality of the Services.
Pixel Tags. In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, which are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user. We do not tie the information gathered by Pixel Tags to our users’ Personal Data.
How We Use Information
We will use your Personal Data to:
We may also use your Personal Data to create Anonymous Data records by excluding information that makes the information personally identifiable to you.
We use Anonymous Data we collect to analyze trends, administer and improve the Services, gather demographic information about our user base as a whole, and better tailor the Services to our users’ needs. Anonymous Data might include analytics information and information collected by us using cookies. We reserve the right to use Anonymous Data for any purpose, and to disclose Anonymous Data publicly without restriction.
How We Disclose Information
Personal Data. We may disclose certain Personal Data:
Your Choices Regarding Disclosure of Your Information
If you provide feedback to us, we may use and disclose such feedback in accordance with the terms in our Terms and Conditions, provided we do not associate such feedback with your Personal Data. We may publish user feedback from time to time, provided that we will obtain your consent prior to posting any feedback that is associated with your Personal Data. We will collect any information contained in such feedback and will treat the Personal Data in it in accordance with this Policy, provided that we may contact you in regards to such feedback.
Information Disclosed to Third Parties
This Policy addresses only our use and disclosure of information we collect from and/or about you on the Services. If you disclose information to others, or authorize us to do the same under this Policy, the use and disclosure restrictions contained in this Policy will not apply to such third party. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.
How We Respond to Do Not Track Signals
We do not currently respond to “do not track” signals or other mechanisms that might enable consumers to opt out of tracking on the Services.
International Data Transfer
Your information, including Personal Data that we collect from you, may be transferred to, stored at and processed by us and our affiliates and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using our Website, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.
We seek to use reasonable organizational, technical and administrative measures to protect Personal Data within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us using the details below.
We will only retain your Personal Data for as long as reasonably required for you to use the Services, or as directed by the customer who provided us with your data, unless a longer retention period is required or permitted by law (for example for regulatory purposes).
Sensitive Personal Data
Subject to the following paragraph, we ask that you not send us, and you not disclose, any Sensitive Personal Data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.
If you send or disclose any Sensitive Personal Data to us when you submit user generated content to our Services, you consent to our processing and use of such Sensitive Personal Data in accordance with this Policy. If you do not consent to our processing and use of such Sensitive Personal Data, you must not submit such user generated content to our Services.