How to Transform Insitutional Effectiveness
Leadership insights

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Designing a Program Scorecard for Continuous Improvement
The purpose of an office of institutional effectiveness is to collect, manage and distribute evidential data that is used to inform decision-making. If the data is not...
4 Steps for Financial Viability When HEERF Grants Deplete
The current sustainability of higher education has been an uneasy topic for many in the industry over the past three years. With the unforeseeable challenges created by the...
How Johns Hopkins is Improving Undergraduate Education
In 2017, Johns Hopkins University — which prides itself on being the United States first research university — knew that it needed to take a step back and re-evaluate how the...
Inspiration from ‘Ted Lasso’ for Assessment Professionals
One of the things that has brought me great joy this past year is the Apple TV hit comedy, Ted Lasso. While seemingly about a U.S. football coach who is brought to England to...
Redesigning College Transcripts for Students and Employers
Student success is heavily dependent on student engagement in courses AND in the institution at large. My interest in micro-credentials and Comprehensive Learner Record ...
How strong is the relationship between your CFO and provost?
In November, University of California, Riverside announced its hire of Elizabeth Watkins as its new provost and executive vice chancellor.
To Open or Not: Case Study in Strategic Decision-Making
My campus is not alone in having a battle about the decision to bring back students to campus, although the decision has already been made and students are back. Arguments...
What Data Can — and Can’t Yet — Tell Us
When my twin brother, a commercial pilot, flies a plane, he knows sensors informed by tens of thousands of prior flights are equipped to predict engine failures. But that...
Presidential priorities: Areas of concern for College and University Presidents
Higher education was already facing an environment of rising costs and increased competition when COVID-19 struck, leaving higher-ed leaders across the country grappling with...
How Your College Can Survive the Pandemic
This blog is co-authored by Javier Miyares, former president of University of Maryland Global Campus.
An Opportunity to Transform Institutional Analytics
When I first started in higher education data analytics in 2013, after transitioning from academic astrophysics, my initial impression was: “This is it, huh?” I was a bit...