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SUFFOLK UNIVERSITY CASE STUDY

Unlocking financial sustainability with HelioCampus Academic Performance Management

Under pressure to make data-driven, business-minded decisions, Suffolk turned to HelioCampus to unify its academic data and act with confidence—fast.

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Introduction to Suffolk University

With rising operational costs and increasing pressure from leadership to articulate the value of every program, Suffolk University needed to make fast, defensible decisions. But siloed systems and inconsistent data across colleges made it nearly impossible to assess program profitability and resource allocation accurately.

 

Suffolk couldn't easily answer key questions:

  1. Which programs are subsidizing others?
  2. Are teaching loads balanced?
  3. Where should we invest or scale back? 

Different schools used different metrics, and the data didn't align. Suffolk University chose HelioCampus to implement Academic Performance Management (APM) so they could create a unified data source that would inform academic portfolio and faculty hiring decisions across departments.

The Solution

By adopting HelioCampus APM, Suffolk University established a single source of truth for academic financial performance data. This enabled the institution to:

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Centralize academic and financial data in a single, unified model

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Standardize definitions across departments, enabling apples-to-apples comparisons

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Build dashboards that revealed contribution margins, instructor efficiency paired with enrollment trends

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Accelerate insight delivery with tailored support from HelioCampus analysts

"With the Academic Performance Management model, we were able to count credits, count students, look at how revenue was generated, costs associated with instruction, and do so by utilizing source data that was consistent across all schools."
Gary Fireman
Associate Provost for Assessment and Chief Data Officer

The Results

Academic Performance Management has brought clarity to the institution's discussions, as a well as a shared understanding of the metrics which inform decision making. The utilization of APM has shifted tough conversations away from the source of the data or quality of the data and, instead, allowed those conversations to be rooted in agreed-upon, understood information. Because of the ongoing partnership with HelioCampus, Suffolk University continues to explore new ways to synthesize data for informed solutions based in a singular understanding for the institution.

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Transformed decision-making with trusted cross-unit data

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Reduced time-to-insight and equipped leadership with evidence for high-stakes decisions

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Balanced cost management with academic mission by reallocating faculty effort and identifying inefficiencies

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Positioned the university for long-term financial resilience

Replicate Suffolk's success at your institution

Download the full case study to learn more about why Suffolk University chose HelioCampus as the right partner to support their institutional goals.

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