Rutgers University Case Study
From Data Puddles to Institutional Flow
How Rutgers modernized their spreadsheet-heavy process with a flexible, centralized assessment management system to support continuous improvement and close the loop on learning outcomes.

Introduction to Rutgers University
Rutgers University is the largest public university in New Jersey, with four distinct chancellor-led units and over 500 academic programs. The complexity extends into accreditation cycles, including annual assessments, program reviews every 5-7 years, and reaccreditation every eight years with the Middle States Commission on Higher Education (MSCHE).
Having long outgrown their manual, inconsistent, and difficult to scale assessment processes, the Office of Academic Assessment & Accreditation knew a change was needed. They needed to align multiple campuses and programs under a unified assessment system to ensure data could flow across departments, chancellor units, and the university. Enter HelioCampus.
The Solution
Rutgers selected HelioCampus to automate and streamline their assessment management processes, which helped bring clarity and alignment across its decentralized academic structure. This enabled the institution to:
Accommodate Rutgers’ unique structure with customizable workflows
Establish uniform units of analysis to align the entire university
Replace shared drives and spreadsheets with a structured evidence bank and automated notification system
Create buy-in through an inclusive vetting process and implementation support
The Results
HelioCampus Assessment & Credentialing ensured Rutgers could deploy a single platform with flexibility to achieve the centralized and local unit requirements, instead of managing multiple point solutions, processes, and technology implementations. They’ve been able to:
Enable data tagging and visibility for targeted, accessible reporting
Improve communication across decision-makers with email notifications and shared workflows
Prepare proactively for outcomes measurement and accreditation cycles
Move at the right pace with a phased approach based on school and program readiness