STOCKTON UNIVERSITY CASE STUDY
It Takes a Village: How Stockton University Turned a Stalled Rollout Into Institution-Wide Assessment Adoption
How a two-person assessment office rebuilt its rollout strategy around program-level readiness, and took 78 programs from inconsistent outcomes to a shared foundation for continuous improvement with HelioCampus Assessment Management.
Stockton University is a public comprehensive university founded in 1969, with its main campus in Galloway, New Jersey, in the heart of the Pinelands. The university offers more than 160 undergraduate and graduate programs across seven schools — Arts and Humanities; Business; Education; General Studies; Health Sciences; Natural Sciences and Mathematics; and Social and Behavioral Sciences — serving approximately 7,500 undergraduate and 1,000 graduate students.
Stockton's assessment office is a small and mighty team of two: Alaina Walton, Director of Academic Assessment, and Nicole Soos, Assessment Management Coordinator, who works part-time. Assessment practices had long varied widely by program in maturity, ownership, and rigor. That gap eventually led Stockton to bring on a dedicated assessment management platform.

Case Study Highlights
100%
of Stockton's 78 programs now have documented learning outcomes and curriculum maps
77%
increase in programs linking assignments in HelioCampus
104%
increase in course sections linking assignments
100%
increase in faculty members linking assignments

Choosing a Platform: A Deliberate, Cross-Functional Process
In fall 2022, Stockton's then-associate provost asked Walton to research and select an assessment management platform for the university. Walton knew immediately this couldn't be a solo effort, so she built a work group representing the people who would ultimately use, support, and rely on the system: the chief information officer, the IT director, two of Stockton's seven deans, two program chairs (one from education, one from nursing) and two accreditation managers, one from health sciences and one from business.
From the outset, the group prioritized integration with Stockton's learning management system (LMS) to enable scalable, assignment-level data collection, along with a platform flexible enough to support the complex needs of accredited programs without overwhelming programs that weren't accredited. Ease of use, strong reporting, and a vendor that could provide reliable training and support rounded out the criteria.
The work group spent nearly a year researching options, asking hard questions, and sitting through demos before selecting and signing with HelioCampus in May 2023.
The Challenge: An Ambitious Plan Meets an Uneven Starting Line
Walton and Soos built a six-month plan to take all 78 Stockton programs live: introduce the platform to chairs and coordinators, train faculty on linking assignments to outcomes, build an annual report template, and collect the first round of reports, all between January and June 2024.
The plan assumed programs were starting from roughly the same place. They weren't. Some programs had well-defined outcomes and regular assessment cycles already in place. Others had outcomes that were outdated, overly broad, or didn't exist at all, and roughly half of Stockton's programs had no curriculum map whatsoever. In many programs, assessment had functioned as a compliance exercise disconnected from teaching and curriculum decisions, which meant faculty needed to be convinced the work was worth doing before they could be trained on how to do it.

That mismatch surfaced quickly. Stockton's first training sessions were large Zoom calls with 40 to 60 attendees, run by Walton and Soos alone. Within the first sessions, the format broke down under the volume of program-specific questions: incorrect outcomes, unfamiliar navigation, and uneven LMS use that a one-size-fits-all training couldn't resolve. Stockton had operated for over 50 years without an assessment management platform. There was no need to adopt one in just six months. Compounding the challenge, the provost's office had recently turned over, temporarily costing the project its executive sponsor, and Stockton was simultaneously rolling out several other, uncoordinated campus systems, making it easy for programs to treat HelioCampus as one more competing priority rather than the foundation for their assessment work.

The Turnaround: Building a Village, Not a Broadcast
Walton and Soos paused the original timeline and rebuilt their approach around a simple realization: readiness varied by program in skill, confidence, culture, and capacity, and training had to vary with it. Broad Zoom sessions gave way to one-on-one meetings with chairs, attendance at individual program meetings, drop-in hours, and short, self-serve “micro-trainings” — infographics and screen-recorded walkthroughs — that let faculty engage on their own schedule.
To scale that personalized support without adding headcount, Stockton asked each of its seven schools to name one or two “platform specialists,” point people who learned the platform alongside Walton and Soos and became the first line of support within their own school. Schools chose specialists that fit how they already worked: the School of Social and Behavioral Sciences assigned two administrative staff, while the School of Business assigned two faculty members.
The model mattered because it put support closest to where questions actually came from. A faculty member in biology hearing from a specialist embedded in their own school, rather than a central assessment office speaking a different disciplinary language, built trust faster and reduced resistance. It also freed Walton and Soos to give individualized attention to the programs that needed to build outcomes and curriculum maps from scratch.
By fall 2024, stability had also returned to the provost's office, restoring executive sponsorship for the work. Together with the platform-specialist model, that support let Stockton reset expectations, normalize a longer learning curve, and treat setbacks as part of the process rather than as failure.
The Results: A Shared Foundation, Institution-Wide
As of spring 2026, every one of Stockton's 78 programs has documented program learning outcomes and a curriculum map in HelioCampus, up from roughly half of programs having any curriculum map at all when the initiative began. Program-level engagement with assignment linking has grown sharply in the past two semesters as well:
Full Adoption, From a Near-Standing Start
All of Stockton's 78 programs now have documented learning outcomes and a curriculum map in HelioCampus — up from roughly half having any curriculum map at all before the initiative.
2x Participation in Two Semesters
Between Fall 2025 and Spring 2026, programs linking assignments grew by 77%, course sections by 104%, and faculty engagement by 100%.
Weeks of Manual Work Eliminated
Annual reporting dropped from 4–6 weeks of manual review to a streamlined workflow — freeing Stockton's Director of Academic Assessment to lead the university's General Education redesign.
Time Returned to a One-and-a-Half-Person Office
Before HelioCampus, Walton spent four to six weeks every summer managing Stockton's annual reporting process for academic programs, minors, and academic units. Each of the roughly 94 reports had to be reviewed individually to ensure all required sections were complete, provide feedback where needed, route reports to deans for review, and then archive the final versions.
That reclaimed time has gone directly into work Walton says she otherwise would not have had the capacity to support, including serving on Stockton's General Education redesign and implementation task force.
“It would take a good six weeks. I was gone in July — you could not contact me — because I was receiving 90+ annual reports by email, reviewing them for completeness, providing feedback, forwarding them to the deans, and then posting them to SharePoint. This past summer, using the workflow process in HelioCampus was a game changer.”
Alaina Walton
Director of Academic Assessment
From Course-Level Compliance to Program-Level Insight
Nicole Soos points to Stockton's business programs as an example of how the assessment management platform is starting to change how faculty think about assessment, not just how they record it. Before HelioCampus, course-level assessment ran on a fixed, disconnected schedule, largely uncoupled from the program's actual learning outcomes.
Soos says the shift is helping programs look at learning outcomes collectively rather than course by course: “We can all look at our program learning outcomes together.” Stockton's business programs completed their accreditation site visit this spring, a natural transition point, Soos and Walton note, to move from a course-by-course review habit to one built around the full curriculum.
That shift is also reaching institutional leadership. Stockton's associate provost, who previously had no way to check program-level assessment activity without asking Walton to manually compile it, now asks direct, platform-informed questions: how many programs, how many sections, how many faculty are engaged.

“Before HelioCampus, it was very course-focused — a course assesses now, and then in three years they'll reassess. It was very micromanaged. Whereas now I think they're seeing the big picture, that we can continuously gather all of this information and let the data speak to us.”
Nicole Soos
Assessment Management Coordinator
What's Next
Deans are beginning to engage as well: Stockton is piloting its first two program review self-studies in HelioCampus in fall 2026, with five more planned for spring 2027, replacing a process that previously ran through shared Word documents.
Stockton's next goal is full assignment linking adoption: getting all 78 programs actively linking assignments in HelioCampus by spring 2027, up from 46 today. The team is also adding a formal “closing the loop” component to its annual report template — fields for programs to document their action plan in response to assessment data, and to report back on what they did — building on an annual reporting process that, for the first time, ran successfully institution-wide this past year.
Walton and Soos also plan to invest further in HelioCampus's reporting functionality, both to answer their associate provost's questions with less manual work and to give deans a reason to engage with the platform directly rather than through a report someone else built for them.


